P I N E - H I L L S

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Cancellation Policy

CANCELLATION POLICY

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100% refund if cancellation is made 30 days prior to check-in.

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50% refund if cancellation is made 15–20 days prior to check-in.

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No refund if cancellation is made 7 days prior to check-in.

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Failure to arrive will be treated as a No-Show and there will be no refund.

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If the guest does not consume benefits included in the tariff, he/she will have no right to claim a refund.

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Refunds will be processed within 7 working days to the account from which the booking payment was made.

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Discounted bookings are strictly non-refundable.

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50% advance payment is required for booking confirmation.

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Full payment must be completed five to ten days before check-in.